Before a new tenancy
We discuss rental value and presentation, arrange marketing and viewings, assess applicants and help coordinate the paperwork and move-in requirements. We bring the application recommendation to you for a decision.
During the tenancy
Rent collection and statements
We monitor rent receipts and provide statements showing the account activity.
Tenant communication
We handle day-to-day enquiries and keep a record of important issues.
Repairs and contractor coordination
We assess reported problems, arrange access and progress approved work. Emergency action follows the authority agreed with you.
Property inspections
We arrange inspections within the agreed service and follow up on concerns.
Arrears
We chase missed payments and discuss proportionate next steps. Legal work or specialist recovery may require separate instruction and fees.
Certificates and tenancy administration
We help organise relevant checks and keep tenancy records up to date. Licence requirements depend on the property and council.
We assess your tenants ourselves
Our team reviews each application and its evidence, follows up on questions and sends you a clear report with our findings, concerns and recommendation.
Property inspections with useful reports and follow-up
We record the property’s condition room by room, identify what needs attention and coordinate the agreed follow-up.
You know what you are paying for
Our fee schedule explains the management fee and additional charges. Contractor work, certificates and specialist services are shown separately where applicable. We agree the scope before you instruct us.