"Hands down the most efficient estate agents I have ever dealt with. Sorted all my references and checks in the background. Prompt responses to emails. Managed to get me from first viewing to collecting my keys in 8 days. Very impressed."
| 21 September, 2017
"Jack was very helpful, with constant communication every time I asked questions or requested updates on where we were with the property rental.
Claire was very polite and helpful when answering the phone, very nice manner and pleasant to talk to."
Mr S Mann
| 19 September, 2017
"Excellent customer service with in depth honest advice to all queries
Fast and efficient service maintaining a friendly and professional approach in all correspondence throughout the process"
| 5 September, 2017
"By far the best experience I've ever had with a letting agent. Jack and Claire have been great with all our questions and helping us with the move in process."
| 1 September, 2017
"Jack Barrnet is very kind and he is lovley person
He is best person I have seen in agancy from I came to uk
Thank you very much to help me for get this nice home."
| 31 August, 2017
"I dealt mainly with Jack recently when renting our house. He was very helpful, friendly and very efficient. Made the process easy and would recommend using this company"
| 30 August, 2017
"The agency is responding very fast to any queries, they are understanding, professional and honest in their business. Would recommend!"
| 24 August, 2017
"Absolutely amazing from start to finish. Jack has walked me through the whole process and made it extremely easy for me to find accommodation. When Jack was out of the office, Claire kept me upto date with everything and has been a massive help. Thanks you guys."
| 24 August, 2017
"Having been quite worried about viewing and taking on a new property in Gateshead i was soon put at ease with tho polite and friendly nature of the young man who showed me my new home to be. Jack met me in the street and showed me the flat that i had been wanting to view inside and out. He had a good knowlage of the area and even offered to meet my naybour with me before i moved in. Jack has gone out of his way to help get everything sorted out quickly for me and it has taken but a few days for me to receive the keys and move in. Thanks to all at Rent North East and I'm looking forward to dealing and meeting you all."
| 23 August, 2017
"Jack and the team have been a great find in our business so far. Good quality tenants and quick turnaround so far! Great photos too."
| 22 August, 2017
"really friendly and helpful from the offset explained everything, answered all questions i asked , all paperwork signed sealed and delivered when told they would be ,"
| 18 August, 2017
"The agency staff is very professional and helpful, they are also honest and very straightforward about everything. I would definitely use thir services in the future"
| 7 August, 2017
"My process of getting in to my new home was rather tumultuous through no fault of my own or Rent North East's with a good ending which can certainly laid firmly at their feet. Rent North East (RNE) were very efficient with organising a viewing and getting paperwork dealt with. Unfortunately I moved into a property which while rented via RNE, they did not manage its maintenance. This meant that when issues started to crop up they could not help me directly. However, even though RNE were not obliged to help me with these issues Jack in particular was an absolutely superb help. Going above and beyond what was required of him, talking with the landlord and organising things to happen to settle all issues that I had.
I would heartily recommend renting through Rent North East. Though make sure that you rent a property also maintained by them because if they are only a tenth as competant and compassionate as was displayed in my case when they needn't be, you will never have any issues. If I have the opportunity to rent from RNE again I certainly would not shy away from it. And definitely advocate using them."
| 4 August, 2017
"Very helpful, polite and down to earth. Always on the end of the phone to answer your questions. Would recommend to anyone."
| 26 June, 2017
"I've only just got my tenancy with rent north east but overall absolutely fantastic, the staff particularly jack were so curtious and friendly. I couldn't of asked for a more helpful understanding company to house from and would 1000% recommend rent north east! Thanks again jack👍"
| 9 June, 2017
"They performed well in most cases. I was not happy with the house condition when i moved in, and it took some time for their response. Most of issues where fixed but some issues remained outstanding and I was told they are not to be fixed.
They are polite and easy to speak to. They gave me the impression they were stressed by the landlord but were trying their best."
Not to disclose
| 8 June, 2017
"Excellent communication throughout the application process, righr from my initial enquiry about the property. I was overseas while searching for a rental property, and everyone made it a quick and easy process for me to view the property via Skype and then deal with the paperwork online. It was a real relief to arrive in the UK with only 2 days before my new job, and to be able to go straight into my new home."
| 8 June, 2017
"Rent North East provided a tenant for a property associated to us. They did so efficiently, with a very satisfactory and professional service. Additionally, the tenant that Rent North East located was of a good calibre, giving us the reassurance that the tenant will look after the property well and pay the rent on time.
We will definitely contact them again for any additional properties that require their services in the future."
CP12 Energy Ltd
| 8 June, 2017
"Very straight forward and to the point when talking to him. Explain everything clearly and easily to me. He and they know the industry very well and instill a good confidence as a landlord that they would look after my property."
| 7 June, 2017
"I've found my experience dealing with rent north east pleasant and smooth.
Jack and Claire have been there from the very start, with Claire promptly providing information following an inquiry the day before and offering a viewing. From there, Jack took over and he has been amazing with me since, he's very kind, very friendly and understanding.
During the application process he kept me up to date and ensured I had received all of the information I needed and answered any of my queries within a day of asking.
Sometimes I found myself getting a little nervous about the application and i'd call the office, Claire was incredibly helpful with me and ensured I got the help I needed as soon as possible.
I hope this trend of helpfulness continues through my tenancy, it would be a much better experience than I'm used to."
| 6 June, 2017