Switch letting agent without losing track of your tenancy

Your tenant may be able to stay in place

A change of managing agent does not automatically require a new tenant or a new tenancy. We review the existing records and organise the handover around your situation.

How a handover works

Review your current agency agreement

Check notice, outstanding charges and any restrictions before ending the arrangement.

Agree our service

We confirm the scope, fees and proposed handover date.

Collect the records

We request tenancy documents, deposit information, rent accounts, certificates, inventories, keys and outstanding repair details as appropriate.

Update the people involved

We explain the new management arrangements and verify any changes to rent instructions through an appropriate secure process.

We will tell you if something needs resolving

Missing documents, account discrepancies or licensing requirements can affect a handover. We identify them and agree the next steps rather than assuming the records are complete.

Questions about switching

Can I move from another agent while the property is occupied?

Often, yes. We first review your current agency agreement, tenancy records and proposed handover. Notice periods and outstanding work need to be considered.

Will I know the full cost?

We explain the agreed service and fees before instruction, including separately charged work. Read the full fee schedule rather than relying only on the management percentage.

Thinking about a change?

Tell us what is working and what is not, and we will review your current position.